Refund policy
RETURN AND REFUND POLICY
We want you to love what you ordered! If something isn’t right, here’s how you can return it:
Eligibility for Return
Returns must be initiated within 5 days of delivery.
The item must be unused, in its original condition, and with all tags and packaging intact.
Items showing signs of wear, damage, or missing tags will not be eligible for return.
How to Initiate a Return
Contact us at [info.berryamore@gmail.com/9779634123] within 2 days of receiving your order.
Provide your order number and a clear photo of the product (with tags and packaging visible).
Once approved, we’ll share the return instructions.
Return Fee
A return shipping & handling fee of either 10% or ₹300 (whichever is higher) will be deducted from your refund.
Refund Process
Once we receive and inspect the returned item, your refund will be processed.
Refunds will be made within 7 business days of approval.
You can choose either of the two options available for refund.
- Get store credits of the same amount as the order. Store credits can be used on any further purchases.
- Get refund in the orignal payment method, wherein a fee of ₹300 or 10% of the total order ,whichever is higher, is charged.
Shipping charges (if any) are non-refundable.
Exchanges
For all exchanges, a minimal fee of ₹100 is charged and the rest amount is credited as store credits, which can be used for further purchase.
Still have questions? Reach out to us at [97796-34123] — we’re happy to help!